Inside Sales Team Member

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Jacksonville, FL

Job status
Full time
Benefits
401K / Retirement plan, Disability Insurance, Vision Insurance, Dental Insurance, Health Insurance
Job description
Come meet our hiring managers in person from 10am-2pm on Tuesday, July 10th. Click "Apply now" for the location address.

Are you a positive person and a natural on the phone? Do you have the ability to capture and engage people's interest? Are you an effective listener with strong verbal communications skills? Would you enjoy an environment of learning and continuous improvement to succeed your career success? Then ADT is the place for you.

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada.

We are seeking candidates for our Inside Sales Team in Jacksonville FL.

As an Inside Sales Team Member, you will receive telephone calls through multiple marketing channels regarding ancillary sales products (ADT Home Health Security and Add-Ons) and successfully position interested callers for a consultation with a Sales Representative or close the sale and set an installation appointment within the parameters of the program.

ADT myRewards Employee Benefits Program:
We understand that feeling and performing your best – at work and in life – requires a state of balance. We package these valuable offerings under a single, common theme. It’s called myRewards and it reflects all the support and resources ADT provides well beyond your paycheck. The Total Rewards program includes resources that ADT makes available for your pay, health, wellness, life, future and career:

myHealth: • Medical, Dental and Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Dependent Care Account (DCA), 24-hour Nurseline, Telemedicine and Sleep Management, Health Advocacy Services, Short and Long-term Disability, Voluntary Benefits
myFuture: • 401(k) Plan with company matching contribution, Life Insurance
myCareer: • Learning and Development, Tuition Reimbursement, Recognition programs
myLife: • Time Off Benefits, Adoption Assistance, Auto, Home and Pet Insurance, Employee Assistance Program. Identity Theft Protection. Maternity Management, Employee Discount Program
myWellness: • ADT Wellness Program, Healthy Rewards Cash Incentive, Health Coaching and Challenges, Nutritional Counseling
Education requirements
• High school diploma or equivalent.
Experience requirements
• Minimum 1 year sales experience preferred.
Responsibilities
• Provide resolution and close sales by working pre-qualified prospects through critical selling path of gathering information, determining needs and scheduling installation appointments.
• Make outgoing follow-up telephone calls to undecided leads and outbound calls to leads that are received via the Internet and business reply cards.
• Ensure customer satisfaction by determining customer needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
• Provide prospect information in a timely and efficient manner.
• Provide specific package and promotion details for members of ADT Affinity Partnerships.
Skills
• Good communication skills.
• Strong verbal skills.
• Excellent listening skills.
• Positive interpersonal skills.
• Basic computer and keyboard skills.

We are an Equal Opportunity Employer.
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